OpenAI’s popular chatbot, ChatGPT, has been used to perform multiple tasks since its launch last November. This includes writing, helping students copy, and making children’s books.
Powerful chatbots with the fastest-growing user base are expected to displace many jobs.
According to Business Insider, once a chatbot is interviewed by a company, Google can hire it at an entry-level level of code. Amazon employees who tested ChatGPT also spoke highly of the chatbot.
ChatGPT is a very impressive bot, but it can generate misinformation, give incorrect answers to coding problems, and even make errors in basic math.
According to a 2013 study by the University of Oxford, 47% of American jobs could be replaced by artificial intelligence in the next 20 years. However, this may not be accurate.
McKinsey Global Institute partner Anu Madgavkar told Insider that these technologies still require human judgment to prevent errors and biases.
“We need to think of these as productivity enhancements, not outright replacements,” she said. As per the research conducted by Insider, these are the jobs that are at risk of being replaced by AI.
Programming and coding are jobs that have a very high demand in today’s world, however, there is a possibility that they might be replaced in the near future.
Tech jobs including software development, web development, computer programming, coding and data scientists are “pretty amenable” to AI technologies as ChatGPT can accurately crunch numbers, said Madgavkar.
It can also produce code faster as compared to humans, said Mark Muro, a senior fellow at the Brookings Institute.
“What took a team of software developers might only take some of them,” he added.
ChatGPT is good at writing content in a “more efficient” way than humans and could replace jobs like advertising, technical writing, journalism, and any role that involves content creation, said Madgavkar. However, content creation is not automatable to a big extent, he added.
ChatGPT may be able to do reporting and writing “more efficiently than humans”, said an economist.
Legal industry jobs:
Even though paralegals’ and legal assistants’ jobs can be replicated, they cannot be replaced entirely as they require a degree of human judgement.
Market research analysts:
An expert says that AI is good at analysing data and predicting outcomes, hence, it can be taken over by AI.
AI has created a wave of concern among teachers because it can easily take over teaching. ChatGPT “already makes teaching easy,” said the university’s vice president.
“In terms of knowledge, there are errors and inaccuracies, but they can be easily improved,” said Pengcheng Shi. “Basically, you just need to train ChatGPT.”
Experts believe AI is threatening the financial industry as well. These jobs include market research analysts, financial analysts, personal financial advisers, and those requiring manipulating of significant amounts of numerical data, said Muro, the researcher at The Brookings Institute. He said that parts of their jobs are automatable.
Rochester Institute of Technology’s Associate Dean Pengcheng Shi said that some of the Wall Street roles cold also be at risk.
“At an investment bank, people are hired out of college, and spend two, three years to work like robots and do Excel modeling — you can get AI to do that,” he said.
DALL-E, which is an AI tool that can generate images within seconds, could jeopardise the graphic design industry, said Harvard Business Review post.
They said training employees in additional image creation and manipulation skills would impact the economy and help when AI is needed.
Associate Professor said “intellectual work” could be threatened, including lawyers and accountants.
“This is new and it will be interesting to see how disruptive and painful it is to employment and politics,” he said.
Customer Service Agents:
ChatGPT and related technologies can also replace customer service providers. According to a 2023 study, by 2027, chatbots will account for more than 25% of businesses as their primary customer service channel.