RingCentral, a leading provider of cloud-based communication and collaboration solutions, announced at Enterprise Connect 2023 that it is going back to the future with the launch of a new Push-to-Talk (PTT) feature and the integration of AI capabilities into its platform.
The new PTT feature will allow users to communicate quickly and efficiently with team members, much like the walkie-talkie devices of the past. This feature will be particularly useful for industries such as healthcare, logistics, and retail, where quick and direct communication is essential. RingCentral’s PTT feature will be available on both desktop and mobile devices, making it accessible to teams on-the-go.
In addition to PTT, RingCentral is also integrating AI capabilities into its platform. The new AI-powered features will include speech-to-text transcription, automated call routing, and sentiment analysis. These capabilities will not only enhance productivity but also provide valuable insights into customer interactions and sentiment.
RingCentral’s move towards PTT and AI integration is a testament to the company’s commitment to providing innovative solutions that meet the evolving needs of the modern workplace. With remote work becoming the new norm, tools that facilitate quick and efficient communication are more important than ever before.
Enterprise Connect 2023 provided RingCentral with an opportunity to showcase its latest offerings and demonstrate its leadership in the communication and collaboration space. The event brought together industry experts, vendors, and customers to discuss the latest trends and technologies in the industry.
As RingCentral continues to invest in cutting-edge solutions, it is well-positioned to meet the needs of businesses of all sizes, from small startups to large enterprises. With its new PTT feature and AI integration, RingCentral is once again pushing the boundaries of what is possible in the world of communication and collaboration.
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